IT Outsourcing in the Philippines
for Australian Businesses
IT Roles You Can Build Offshore
Whatever the gap in your IT function, we can find the right person for it, working directly inside your systems rather than at arm’s length.
- IT Support, for day to day helpdesk tickets and user troubleshooting
- System Administrator, for maintaining servers, updates and infrastructure
- Network Administrator, for keeping connectivity and security stable as you scale
- QA Tester, for catching issues before your customers do
- Database Administrator, for managing and securing the data your business runs on
- Penetration Tester, for identifying vulnerabilities before someone else does
- IT Compliance Manager, for businesses that need independent oversight of their own controls
- Security Automation Engineer, for automating the monitoring and response work a growing IT function can’t keep up with manually
If your need is lighter touch, an IT virtual assistant covering routine admin, ticket triage and system monitoring can be the more cost-effective starting point rather than a dedicated specialist.
If you’re after custom software development rather than IT operations and support, our dedicated software offshoring service is built for that instead.
Why Choose MVP Over Other Offshore Companies
One Dedicated IT Hire, Not a Ticket Queue
Most outsourced IT horror stories share the same root cause: the person managing your systems changes every few months, or is split across several clients at once, and nobody actually knows your setup. Offshore MVP works differently. When you outsource IT through us, that person works exclusively for your business, not shared across a pool of clients, and we invest in keeping them there long term, through fair pay, career support and a workplace they don’t want to leave.
Continuity matters more in IT than almost any other role you’ll offshore, since the person managing your systems needs to actually understand your infrastructure, not just follow a ticket queue.
Our Team Can Help You Offshore Roles Such as…
Engineering and Architecture
Discover how outsourced engineers and architects can help you transform your projects.
Admin and Virtual Assistants
Get the support you need to handle your administrative tasks efficiently.
Marketing & Sales
Boost your brand and drive sales with an experienced marketing and sales team.
Hospitality and Tourism
Discover how outsourcing professionals improves the guest experience for your customers.
Customer Service
Provide top-tier customer support with a dedicated MVP customer service professional.
IT and Cyber Security Teams
Find the top-notch IT and cyber security professionals to manage your systems.
IT Outsourcing Costs: What’s Actually Included
Offshore IT outsourcing typically costs up to 70% less than hiring an equivalent role locally in Australia. That figure isn’t just base salary either, it accounts for the fact that recruitment, onboarding, payroll, equipment and ongoing management are all folded into what you pay, rather than being separate costs you have to budget and manage yourself.
We don’t publish a fixed rate card, because pricing depends on the seniority and specialisation you need, a Security Automation Engineer and an IT Support role aren’t priced the same way. What you can count on is a single, predictable monthly cost with nothing hidden behind it. For a side by side breakdown, our AU vs PH salary comparison lays out the numbers in more detail. Book a call and we’ll scope exact pricing against the role you’re trying to fill.
Hear From Businesses Who Have Used Our IT Services
Australia’s IT Skills Shortage Is Real, and Growing
Australia’s tech workforce needs are outpacing supply. Industry analysis puts the shortfall at roughly 653,000 additional tech workers required by 2030, and separately, the cybersecurity side of the industry alone is forecast to fall short by as many as 30,000 professionals within the next few years. That gap is exactly why more Australian businesses are choosing to outsource IT services to the Philippines rather than compete for a shrinking local talent pool.
The Philippines offers the opposite problem: a large, growing supply of tertiary-qualified IT graduates, English as the primary language of business and education, and working hours that overlap comfortably with Australian business hours. For businesses that have tried and failed to fill a role locally, IT outsourcing in the Philippines is often the faster, more reliable path to actually getting the role filled.
How Our Offshore Staffing Services Work
Consultation
We start by understanding the role, the skills required, and how the hire will fit into your existing IT function.
Recruitment
We shortlist candidates with genuine, relevant IT experience and bring them to you to interview. You make the final call on who joins your team.
Onboarding
Once you’ve chosen your hire, we handle the employment contract, supply their equipment, and get them set up in your systems.
On-going support
We continue managing payroll, HR and IT support for the life of the placement, so you’re never left managing the employment side alone. See the full breakdown of how this works on our MVP Method page.
What our clients say about their MVP experience
Frequently Asked Questions About Outsourced Technical Services
Do offshore IT staff need direct access to our systems and data?
Access should only ever extend to what the role actually requires, with clear boundaries around what your offshore IT hire can see and touch, the same standard you’d expect from a locally hired employee. Offshore MVP builds these protections into every placement from day one.
What's the difference between hiring IT staff and outsourcing software development through MVP?
IT staff manage the systems, infrastructure and security your business already runs: servers, networks, support tickets, compliance. Our software developers build and maintain the applications and products themselves. Plenty of businesses need both, and we can scope either or both roles during your consultation call.
How long does it take to hire an offshore IT professional through Offshore MVP?
Candidates are shortlisted from an existing talent pool rather than a cold search, so the process moves faster than typical local recruitment. Exact timing depends on the seniority and specialisation you need. If you’re still comparing providers, our 10 critical questions to ask when choosing a Philippines BPO partner is a useful next read.
Can one offshore IT hire cover multiple functions, like support and network administration?
It depends on the size and complexity of your IT environment. A single experienced hire can often cover overlapping functions for a smaller business, but once ticket volume or infrastructure complexity grows, it usually makes more sense to separate the roles so neither is stretched too thin. We can help you work out which setup fits during your consultation call.
What qualifications do Offshore MVP's IT staff hold?
Candidates are recruited from the Philippines’ pool of tertiary-qualified IT professionals, screened specifically for relevant experience before you ever see a resume. Exact qualifications vary by seniority and role, which is part of what we confirm with you during recruitment for your specific hire.
Contact Our MVP Team Today
1F Business Center 12, Philexcel Business Park, MA Roxas Hwy, Clark Freeport Zone, Angeles City, Pampanga 2009
