
A Better Way to Manage Customer Care Outsourcing
Imagine having a 5-star customer support team, and not having to lift a finger in their management, including payroll, IT, and human resources. This can be your reality with Offshore MVP, your end-to-end customer care outsourcing solution in the Philippines. Your partnership with us includes:
- Recruitment of the best, most qualified, and experienced customer service representatives who work just for your business.
- Onboarding and setting up of your team members, including supplying them with computers, software and equipment, as well as training for your processes.
- On-going support from our Offshore MVP team, including payroll, invoicing in USD, IT support for your team member, and any other help you need.
Discover how we can help you expand your team for up to 70% less per team member with customer care outsourcing in the Philippines. Book a call today.
Outsourced Call Center & Admin Roles We Can Supply For You
- Customer Service Representatives
- Call Centre Representatives
- Receptionists
- Administrators
- Customer Support Virtual Assistants
And more! Whether you need help managing online chat messages, inboxes, phone lines, help desks, and more, we’ll put the highly professional, friendly team members you need behind your business customer support.
How Our Outsource Company (Customer Service Support) Works

Consultation.
Your first step in finding your most valued customer service players is to book a consultation with our team to explore your options, and what would take your business to the next level.

Recruitment.
There’s no need to sift through piles of applications. We’ll shortlist only the best customer service representatives for you to interview to choose to become your MVPs.

Onboarding.
Whether you hire one, two, or ten or more new members, our team managers, trainers, IT and HR will onboard them, and ensure they have everything they need to thrive in their role.

On-going support.
As part of our end-to-end outsourcing service, we provide all payroll, IT, HR, medical, performance and other support to you and your team members using our proven processes.
How We’re Different to Other Customer Service Outsourcing Companies
When you choose Offshore MVP, you’re supporting the fair and outstanding hiring of outsourced customer service virtual assistants in the Philippines. We have built systems and processes that not only benefit you, but also create a happy, healthy place to work. It’s how we’ve become known as the go-to place to work in the Philippines, attracting the best customer service professionals in the whole country.
To date, we have more than 500 outsourced workers in the Philippines, supporting more than 70 businesses in the U.S. and throughout the world. By truly understanding your needs as a business, and by tapping into the latest technology, we’re able to provide a custom solution that works for your business, and your success.
Contact Our MVP Team Today
1F Business Center 12, Philexcel Business Park, MA Roxas Hwy, Clark Freeport Zone, Angeles City, Pampanga 2009
info@offshoremvp.com

What Some of Our 70+ Clients Have to Say About Our Outsourcing Services
Frequently Asked Questions About Outsourced Customer Service
What is the main advantage of outsourcing customer service?
The main advantages of outsourcing customer service staff is having access to a wider network of qualified, experienced professionals, as well as the lower costs of hiring overseas. Hiring can be a long and time-intensive task, but outsourcing can make it quick and easy to find talent, even in large numbers.
How much can you save by outsourcing call centre staff?
Outsourcing call centre staff to the Philippines from the United States can save you up to 70% per staff member. This can allow you to hire two, three or even four staff members, depending on the role, for the cost of one, lowering your overheads, while providing outstanding customer support.